211 Helpline Serving Allegany, Chemung, Schuyler, Steuben, and Yates Counties in New York

The 211 Helpline serves residents of Allegany, Chemung, Schuyler, Steuben, and Yates Counties in New York. Our team connects people in need to government and community resources. We are your partners in helping to identify community needs and to filling gaps in services to build a healthier tomorrow.

To do this, 211 Helpline curates a service directory of agencies and the programs and services they provide. This directory is searchable on our website, used by our contact staff to provide information and referrals to community members, and much, much more.

The 211 Helpline serves residents of Allegany, Chemung, Schuyler, Steuben, and Yates Counties in New York. It connects individuals to over 4,000 local resources, offering assistance with housing, food, mental health, substance use, and other essential services. It provides 24/7 support via phone, online directory, text, and email,  The service aims to guide individuals to the right support based on their needs and location. More details can be found at 211 Helpline.

The 211 search portal provides a comprehensive directory of local resources, including food assistance, housing support, mental health services, financial aid, and more. Users can search by category or location to find relevant programs and services in their community. The platform offers help across various essential needs such as crisis intervention, transportation, and healthcare services. More information is available at 211 Finger Lakes Region.

Hours: Available 24 hours a day

Phone: Dial 2-1-1 or 1-800-346-2211 (24/7)

Text: Text your ZIP Code to 898-211, Mon-Fri, 9:00 am-3:00 pm

Online: Complete the form here. Info requested is to better help you.  Emails are answered Mon-Fri 9:00am to 3:00pm.